Synchrony Bank
For information concerning Synchrony Bank online bank, please click here .
Phone: 866 419 4096
ACH Number: 021213591
SWIFT Code: SYFNUS33XXX
Synchrony Bank is an FDIC insured institution headquartered at
170 W Election Rd, Draper, UT 84020.
It was founded in
1988 and has approximately $111 billion in assets. Customers can open an account at one of its 5 branches.
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Overview 2026
General Bank Information
| FDIC Insured | Yes |
| FDIC Certificate | # 27314 |
| Date Established | 1988 |
| Assets | $ 110.56 billion |
| Loans | $ 86.57 billion |
| Deposits | $ 82.57 billion |
| Capital | $ 14.74 billion |
Summary Balance Sheet as of September 30, 2025
| ASSETS | |
| Cash & Balances due from depository institutions | $ 15.60 billion |
| Interest-bearing balances | $ 15.13 billion |
| Total securities | $ 2.73 billion |
| Federal funds sold and reverse repurchase | N.A. |
| Net loans and leases | $ 86.57 billion |
| Loan loss allowance | $ 10.10 billion |
| Trading account assets | N.A. |
| Bank premises and fixed assets | N.A. |
| Other real estate owned | N.A. |
| Goodwill and other intangibles | $ 856.00 million |
| All other assets | $ 2.70 billion |
| Total Assets | $ 95.82 billion |
| LIABILITIES | |
| Total deposits | $ 82.57 billion |
| Interest-bearing deposits | $ 82.18 billion |
| Deposits held in domestic offices | $ 82.57 billion |
| % insured (estimated)" | 88.72% |
| Federal funds purchased and repurchase agreements | N.A. |
| Trading liabilities | N.A. |
| Other borrowed funds | $ 2.80 billion |
| Subordinated debt | $ 750.00 million |
| All other liabilities | $ 4.64 billionn |
| Total Liabilities | $ 95.82 billion |
| Shareholders’ Equity | $ 14.74 billion |
Summary Income Statement as of September 30, 2025
| INCOME AND EXPENSES | |
| Total Interest Income | $ 13.42 billion |
| Total Interest Expense | $ 3.00 billion |
| Net interest income | $ 10.41 billion |
| Provision for loan and lease losses | $ 3.83 billion |
| Total non interest income | $ 547.00 million |
| Total non interest expense | $ 3.81 billion |
| Pre-tax Net Operating Income | $ 2.17 billion |
Customer Reviews for Synchrony Bank (6)
Rated 2.50 stars out of 5 - based on 6 reviews
Branches
Click on location and enter new zip number to change."
Your current location is: New York City, NY
Judith
May 12, 2023 |
I can’t get a real live person ever! Don’t use them !
Review on the Online BankKaren Bradley
February 13, 2023 |
My card is frozen. I have never missed a payment. Customer service requires extensive ID which I have submitted, they can't find the auth code and I can't resubmit because it's in process. No one can tell me why my card is frozen!!
Review on the Online BankJoJa
October 20, 2022 |
I have been banking with Synchrony for 7 years and am still amazed at how little they know about Banking 101! The eternal hold button works though! Will send letters looking for paperwork that was submitted at account opening stating we've tried to contact you????? No one tries anything at this bank.
Johnson, T
September 20, 2022 |
This whole bit about delaying the transaction 3-4 days is really unacceptable. Should be illegal. It takes 2 seconds to run an ACH transfer. I've had accounts with Barclays, CIT, Marcus and all of the rest and the money is there the next day. I will wait my three days for my money from Synchrony, but once it is all out I am done.
A KIng
April 13, 2022 |
Couldn't disagree more, Synchrony customer service has done a fine job for me , I have no complaints.
Dj Aron
July 14, 2021 |
Just the worst customer service imaginable. Choose any other bank from this list and you will be happier.