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Synchrony Bank

For information concerning Synchrony Bank online bank, please click here .

Synchrony Bank is an FDIC insured institution headquartered at 170 W Election Rd, Draper, UT 84020.
It was founded in 1988 and has approximately $112 billion in assets. Customers can open an account at one of its 5 branches.

Deposit Rates - June 09, 2025

Overview 2025

General Bank Information

FDIC Insured Yes
FDIC Certificate # 27314
Date Established 1988
Assets $ 111.94 billion
Loans $ 89.94 billion
Deposits $ 83.90 billion
Capital $ 13.98 billion

Summary Balance Sheet as of December 31, 2024

ASSETS
Cash & Balances due from depository institutions $ 13.49 billion
Interest-bearing balances $ 13.02 billion
Total securities $ 3.08 billion
Federal funds sold and reverse repurchase N.A.
Net loans and leases $ 89.94 billion
Loan loss allowance $ 10.51 billion
Trading account assets N.A.
Bank premises and fixed assets N.A.
Other real estate owned N.A.
Goodwill and other intangibles $ 800.00 million
All other assets $ 2.70 billion
     Total Assets $ 97.96 billion

LIABILITIES
Total deposits $ 83.90 billion
      Interest-bearing deposits $ 83.49 billion
      Deposits held in domestic offices $ 83.90 billion
      % insured (estimated)" 90.36%
Federal funds purchased and repurchase agreements N.A.
Trading liabilities N.A.
Other borrowed funds $ 2.80 billion
Subordinated debt $ 750.00 million
All other liabilities $ 4.64 billionn
      Total Liabilities $ 97.96 billion
      Shareholders’ Equity $ 13.98 billion

Summary Income Statement as of December 31, 2024

INCOME AND EXPENSES
Total Interest Income $ 18.38 billion
Total Interest Expense $ 4.43 billion
Net interest income $ 13.95 billion
Provision for loan and lease losses $ 6.58 billion
Total non interest income $ 599.00 million
Total non interest expense $ 4.89 billion
Pre-tax Net Operating Income $ 2.17 billion

Customer Reviews for Synchrony Bank (6)

Rated 2.50 stars out of 5 - based on 6 reviews

  • I can’t get a real live person ever! Don’t use them !

    Review on the Online Bank

  • My card is frozen. I have never missed a payment. Customer service requires extensive ID which I have submitted, they can't find the auth code and I can't resubmit because it's in process. No one can tell me why my card is frozen!!

    Review on the Online Bank

  • I have been banking with Synchrony for 7 years and am still amazed at how little they know about Banking 101! The eternal hold button works though! Will send letters looking for paperwork that was submitted at account opening stating we've tried to contact you????? No one tries anything at this bank.

  • This whole bit about delaying the transaction 3-4 days is really unacceptable. Should be illegal. It takes 2 seconds to run an ACH transfer. I've had accounts with Barclays, CIT, Marcus and all of the rest and the money is there the next day. I will wait my three days for my money from Synchrony, but once it is all out I am done.

  • Couldn't disagree more, Synchrony customer service has done a fine job for me , I have no complaints.

  • Just the worst customer service imaginable. Choose any other bank from this list and you will be happier.

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